Terms of Service — GIX Agency

1. Agreement to Terms

By accessing or using GIX Agency's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Services Description

GIX Agency provides digital services including but not limited to:

Web design and development
Mobile application development
UI/UX design services
Digital marketing and SEO
Brand identity and graphic design
Consulting and strategy services

The specific scope of services will be outlined in individual project agreements or contracts.

3. User Responsibilities

When using our services, you agree to:

Provide accurate and complete information
Maintain the confidentiality of any account credentials
Notify us immediately of any unauthorized use of your account
Use our services only for lawful purposes
Not interfere with or disrupt our services or servers
Not attempt to gain unauthorized access to any part of our services

4. Intellectual Property Rights

Our Content

All content on our website, including text, graphics, logos, images, and software, is the property of GIX Agency or its content suppliers and is protected by international copyright laws.

Client Content

You retain all rights to content you provide to us. By providing content, you grant us a license to use, modify, and display it as necessary to provide our services.

Deliverables

Upon full payment, you will receive the agreed-upon rights to deliverables as specified in your project agreement. We may retain the right to showcase completed work in our portfolio unless otherwise agreed.

5. Payment Terms

Payment terms will be specified in individual project agreements. Generally:

Deposits are typically required before work begins
Payment schedules are based on project milestones
Final payment is due before final deliverables are released
Late payments may incur additional fees
All fees are in USD unless otherwise specified

6. Project Timeline and Delays

We strive to meet all agreed-upon deadlines. However, timelines may be affected by factors including client feedback delays, scope changes, or unforeseen circumstances. We will communicate any potential delays promptly and work to minimize their impact.

7. Revisions and Changes

Each project includes a specified number of revision rounds as outlined in the project agreement. Additional revisions or scope changes may incur additional fees. We will provide estimates for any additional work before proceeding.

8. Cancellation and Refunds

Cancellation terms:

Deposits are non-refundable
If you cancel a project, you will be charged for work completed up to the cancellation date
We reserve the right to cancel projects with appropriate notice and refund of unused payments
Refund requests will be evaluated on a case-by-case basis

9. Warranties and Disclaimers

We warrant that:

Services will be performed with reasonable care and skill
Deliverables will substantially conform to agreed specifications
We have the right to provide the services offered

However, our services are provided "as is" without any other warranties, express or implied. We do not guarantee that our services will be uninterrupted, error-free, or meet all your requirements.

10. Limitation of Liability

To the maximum extent permitted by law, GIX Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

11. Confidentiality

We respect the confidentiality of your business information. We will not disclose confidential information to third parties except as necessary to provide our services or as required by law. Both parties agree to maintain confidentiality of sensitive information shared during the course of our engagement.

12. Third-Party Services

Our services may integrate with or rely on third-party services, tools, or platforms. We are not responsible for the availability, functionality, or terms of service of these third-party providers. You may need to agree to separate terms with these providers.

13. Indemnification

You agree to indemnify and hold GIX Agency harmless from any claims, damages, or expenses arising from your use of our services, your violation of these terms, or your violation of any rights of another party.

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms or our services shall be resolved through binding arbitration or in the courts of appropriate jurisdiction.

15. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the updated terms on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the modified terms.

16. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: [email protected]